My Business Grows Bigger

They say that one major key to a successful business is how to keep your customers and attract the new ones. Actually, the real secret is, if you keep the old ones, attracting new customers is no longer a problem. The old customers will advertise for you through endorsements. And first-hand customers’ reviews are the strongest and most effective way of marketing.  So, what really is the key to a good customer service? Aside from providing them the WIIFM’s (what’s in it for me?) and wowing them, there’s actually a secret to a world class customer service. Uniqueness, politeness, accommodation, and many other factors and characteristics can be linked with a good customer service but some businesses still fail because they don’t really visualize it the way it has to be perceived. Most business organizations tend to teach employees on some keys that the whole thing doesn’t become natural anymore. Now, I’d like you to see it in more abstract way. If you can teach this to your emp...

Making sure that your business will prosper can have many factors to think about and one of them is choosing the right people for your business. Some people think that family and relatives are actually the best people to help you building your business and I agree when it comes to support. But for a relative to actually work with you in your business is something I don’t really advise to people.  I’ve proven it a couple of times. It will just never work. Maybe you think it’s just my case well I challenge you to try it yourself. If it works for you, then I won’t argue. To ensure the success of business you have to keep on doing what works and change what doesn’t. However, you cannot deny the fact that there are just too many reasons why working with relatives are simply inconvenient. First off, they are your family. They know you for the longest time and asking little favors from you is something you can’t avoid. I once had my cousin to work for me and I just can’t comp...

Here are some business myths that I’d like you to understand. Whether you are planning to start up a business or you are currently having one, here are the false beliefs that can guide you to grow your business. 1. The business is enough to sustain a family. This is the common mindset of some people who are planning to start up a business. Some of them quit their jobs and just focus on their business. Well, somehow, it depends on the number of people that the business will support. If you are single, then this will most likely work for you. But having a family and having one business alone cannot sustain all your family needs except of course if your business is in real estate, having number of rental properties, then that should be enough. However, if you’re capital is limited and you have start up a business, I suggest that you don’t quit your job yet or at least have another investment. I know that being hands on in the business is important but if it is the only sourc...

One of my most favorite verse in the bible is Mark 11:24 and it says; “Therefore I tell you, whatever you ask for in prayer, believe that you have received it, and it will be yours.” Some people miss the middle part believe that you have received it. I am not here to debate whether law of attraction works. I am here to point out the principle of praying, asking or wishing, or whatever you may want to call it. One of the principle that has worked over the years is acting as if. In my book 21-day-project, I have stressed out that you have to match your habits with the lifestyle that you desire. The whole concept is as simple as this; if you want to be a singer, you’d most likely learn tips from a singer. If you want to be fit, you’d most likely go to a gym and follow your gym instructor. In the same way, if you want to be a millionaire, I suggest you observe all the multi-millionaire that you know. Discover their habits and characters. So, what are the millionaire’s habits? ...

Being a salesperson is something that’s not everyone’s cup of tea. It’s not very easy to be a sales man but if you are going to think about it, each of us is a sales person at some degree. Whenever we deal with other people, talk to people, convince people, win approval, these are all selling in different forms. We sell ourselves the way we present ourselves on a daily basis.  Brian Tracy has once said that if you are in the field of sales, you are already one step closer to the way to wealth. You have the biggest chance to be a millionaire among all the other people who work in different fields once you are a sales person. So, what does it really take to be a millionaire salesman? 1. Prestige. There’s a quote that says that we are not defined by our clothes or physical appearance but we define ourselves. There might be some truths in that but sadly, it is not very applicable when you’re a salesperson. The thing is, it’s hard to project something when the energy th...

So, you have started a business. You have the vision, your business is original, you have the money to start it, but how will you keep the business going? I know a lot of businesses that started quite well but sadly, they didn’t last very long. It could be because of mismanagement of money and people, lack of focus, poor customer service, and there’s just a lot of factors why some business fails and it all boils down to one thing; the lack of discipline. The person of disciplined basically control their lives. Whether it is about self-improvement, financial success or managing your own business, discipline is indeed one necessary skill to acquire. However, not everyone is aware of it. In fact, discipline is one essential skill that most schools have never really paid much attention to. Do you even know why the very first skill to learn in military is making bed? If you are going to think about it, seems like it’s not much of a help when they’re in a battle but the first lesson on...

‘You are the author of your life.’ I’m sure you have heard this a thousand times before as this cliché has been said by a lot of great speakers to motivate their audience. But somehow, you most likely believe that some lives are authored by bloodline especially for people who are born with a silver spoon in the mouth. And you know that the quote ‘ You are the author of your life ’ is only applicable to regular people so that they couldn’t blame anyone for the poverty and scarcity they experience. -The Trap- Now let me tell you some truths that might shock the very core of you. The things that the world and the media has led you to believe are façade and lies to stop you from being free from the trap. And when I say trap, I mean that 9-5 job you’ve signed for. Trap is the routine that you do, an endless cycle of going to work, receiving your paycheck monthly, that’s not even enough to cover all the dues. Trap is also the miserable and dangerous world that you believe you are ...